![Preparing the printer](https://cdn.help.prusa3d.com/wp-content/uploads/2023/08/11cb149e53c37f0470a7a8e40eb582c0_painted.jpeg)
![Preparing the printer](https://cdn.help.prusa3d.com/wp-content/uploads/2023/08/030678db166a23ee_painted.jpeg)
⬢Move the Heatbed all the way to the top
menu -> control -> move axis -> move Z
⬢Turn the power switch OFF (symbol "O").
⬢From the rear side of the printer, unplug the PSU cable.
If you have a question about something that isn't covered here, check out our additional resources.
And if that doesn't do the trick, you can send an inquiry to [email protected] or through the button below.