CW1S

<p>Unlike FDM supports, which are usually lattice or grid-like, SLA supports are <strong>scaffolding tree-like structures with very thin tips</strong>. They’re easy to remove and they leave little to no traces on the printed object’s surface when removed. This also means that an insufficient number of supports can lead to unwanted effects – e.g. heavy objects can detach during the print. Supports go hand in hand with object orientation – by rotating the object to an optimal position, you can minimize the need for supports.</p>
<div><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/t_rex_orientation-1.jpg" sizes="100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/t_rex_orientation-1-300x194.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/t_rex_orientation-1-600x388.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/t_rex_orientation-1-768x497.jpg 768w" alt="" /></p>
<p>You can get rid of tons of supports if you rotate the object to an optimal position. Teeth on this T-rex head can be printed without supports</p>
</div>
<p>Also, keep in mind that removing the supports can leave tiny marks on the surface, so if your object has certain areas that should be completely flawless (an ornament on a piece of jewelry, face of an action figure), try to keep the supports away from them.</p>
<p>PrusaSlicer 2.0 is fully equipped for automatic tree support generation. How does it work?</p>
<ol>
<li>Select the object that requires supports</li>
<li>Click the SLA support points icon</li>
<li>Choose the support point density and minimal points distance (default values should work fine for a majority of objects)</li>
<li>Click Auto-generate points and wait until the process is finished</li>
<li>Use the Preview mode to inspect whether all “islands” are supported – if not, you can manually adjust the supports.</li>
</ol>
<div><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/tree_support_settings-1.jpg" sizes="100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/tree_support_settings-1-300x217.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/tree_support_settings-1-553x400.jpg 553w, https://cdn.help.prusa3d.com/wp-content/uploads/tree_support_settings-1-768x555.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/tree_support_settings-1-800x579.jpg 800w" alt="" width="484" height="350" loading="lazy" /></p>
<p style="text-align: center;"><em>SLA Support menu in PrusaSlicer</em></p>
</div>
<p>Another thing that you should consider using is the pad. <strong>The pad</strong> (enabled by default) is a large structure at the base of the print, which serves as the foundation for the supports. While it’s possible to have supports printed directly on the aluminum printing platform, the pad will ensure much better stability.</p>
<div class="note-callout">If you're printing your model solid, it can be quite heavy. Consider <strong><a href="http://help.prusa3d.com/article/hollowing_117285">Hollowing</a></strong> the model or <strong>add more supports, and/or make them thicker,</strong> so they can support the object’s weight.</div>
<h3>Manual support editing</h3>
<p>In some cases, the automatic support generation doesn’t deliver a 100% perfect result – this is normal since imported objects can be infinitely complex. We’re constantly improving our support generation subroutines to prevent these situations from happening. Either way, on certain occasions, supports have to be added manually – this can be done even when there are already auto-generated supports in place.</p>
<p>  <img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/automatic_manual_supports.png" sizes="100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/automatic_manual_supports-300x115.png 300w, https://cdn.help.prusa3d.com/wp-content/uploads/automatic_manual_supports-600x231.png 600w, https://cdn.help.prusa3d.com/wp-content/uploads/automatic_manual_supports-768x296.png 768w, https://cdn.help.prusa3d.com/wp-content/uploads/automatic_manual_supports-800x308.png 800w" alt="" /></p>
<p style="text-align: center;"><em>Comparison of automatically generated supports and manually edited supports</em></p>
<p>Click the <strong>Manual Editing</strong> button. Previously generated supports will temporarily disappear to give you a better overview of the model. Use the <strong>left mouse button</strong> to <strong>add new support points</strong>. You can tweak the support thickness in manual editing mode by using the <strong>Head diameter</strong> slider, or you can go to <strong>Print settings – Supports</strong> and modify the following parameters to increase the thickness of supports:</p>
<ul>
<li>Support head front diameter: 0.6 mm</li>
<li>Support head penetration: 0.6 mm</li>
<li>Support pillar diameter: 1.3 mm</li>
</ul>
<p><strong>Useful shortcuts</strong></p>
<p><span class="key">Shift</span> + Left mouse drag<span style="background-color: #ffffff; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Atlas Grotesk', 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: 15px;"> <strong>A</strong></span><strong>dd multiple points to the selection</strong></p>
<p><span class="key">CTRL</span> + Left mouse click <strong>Add single support point to the selection</strong></p>
<p><span class="key">ALT</span> + Left mouse click<span style="background-color: #ffffff; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Atlas Grotesk', 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: 15px;"> <strong>R</strong></span><strong>emove single support point from the selection</strong></p>
<p><span class="key">ALT</span> + Left mouse drag<span style="background-color: #ffffff; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Atlas Grotesk', 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: 15px;"> <strong>R</strong></span><strong>emove multiple points from the selection</strong></p>
<p><span class="key">CTRL</span> + <span class="key">A</span> S<strong>elect all points</strong><br /><span class="key">CTRL</span> + Mouse Wheel<span style="color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Atlas Grotesk', 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: 15px; background-color: #ffffff;"> <strong>M</strong></span><strong>ove the clipping plane</strong></p>


Tree supports

<p>If you have any questions about 3D printing in general, about your order, shipping, calibration, or troubleshooting of your printer, don't hesitate to contact us!</p>
<div class="note-callout">Printers that have non-supported modifications might not be able to have their issues diagnosed by our technical support.</div>
<h3>How to contact us</h3>
<p>Make sure you have your order number, invoice, or <a href="http://help.prusa3d.com/article/original-prusa-serial-number_134171">serial number</a> before contacting Customer support. In case you need technical support, make sure you have <a href="http://help.prusa3d.com/article/photo-and-video-documentation_112155">Photo and video documentation</a> of the issue.</p>
<h4>E-mail</h4>
<p>Our contact e-mail is <a href="mailto:info@prusa3d.com">info@prusa3d.com</a>. Through e-mail, our Support is available in <strong>English, Czech, Spanish, French, German, Italian, and Polish</strong>. The reply time is up to three business days.</p>
<h4>LiveChat</h4>
<p>We provide full 24/7 <strong>English </strong>customer support via live chat, which you can find on the bottom right of the e-shop and the Knowledgebase. <strong>Czech </strong>support is available during business hours.</p>
<div class="tip-callout">You can contact us even if your Original Prusa Printer is out of warranty or purchased from a third party, we'll be happy to help!</div>
<h3><strong>We can help you out with</strong></h3>
<ul>
<li>Ordering any of our products through our online store.</li>
<li>Pre-sale questions and learning more about our products.</li>
<li>Checking on your pending order.</li>
<li>Assembly and calibration of your newly purchased printer.</li>
<li>Solving printing problems and queries.</li>
</ul>
<h3><strong>Knowledge base</strong></h3>
<p>That is where you are right now! In the <a href="https://help.prusa3d.com">Prusa Knowledge Base</a>, you can find answers to the same questions you may ask on chat and e-mail and much more!</p>
<p>You can either search for topics using the <strong>search field</strong>, and read articles relevant to your <strong>printer model</strong> by selecting them on the main page, or you can browse through our seven <strong>main categories:<br /></strong></p>
<ul>
<li><a href="https://help.prusa3d.com/category/assembly-manuals_272">Assembly manuals</a></li>
<li><a href="https://help.prusa3d.com/category/about-your-printer_201">About your printer</a></li>
<li><a href="https://help.prusa3d.com/category/calibration_199">Calibration</a></li>
<li><a href="https://help.prusa3d.com/category/using-the-printer_202">Using the printer</a></li>
<li><a href="https://help.prusa3d.com/category/troubleshooting_194">Troubleshooting</a></li>
<li><a href="https://help.prusa3d.com/article/general-info_1910">PrusaSlicer</a></li>
<li><a href="https://help.prusa3d.com/category/3rd-party-accessories-other-projects_246">3rd party accessories</a></li>
<li><a href="https://help.prusa3d.com/materials">Extensive Material guides</a>.</li>
</ul>
<h4>Handbook and Assembly manuals</h4>
<p>Assembly and printing documentation is available in Czech, English, German, French, Spanish, Italian, and Polish.</p>
<p>To download the handbook, visit <a href="http://www.prusa3d.com/drivers/">the Downloads page</a> or <a href="http://help.prusa3d.com/article/printer-handbooks_125045">its dedicated Knowledgebase article</a>. Assembly manuals you will find <a href="https://help.prusa3d.com/en/category/assembly-manuals_272">right here</a> in this Knowledge Base. These sections are updated regularly, so it's always better to use the online version of the documentation.</p>
<h3><strong>Prusa 3D </strong></h3>
<p><a href="https://prusa3d.com">https://prusa3d.com</a> is our company website, where you can find an overview of everything we do. It also contains the following sections:</p>
<ul>
<li><a href="https://shop.prusa3d.com/">Our Eshop</a>, where you can order printers, filament, and spare parts.</li>
<li><a href="http://www.prusa3d.com/prusa-i3-printable-parts/">Printable parts</a>, where you can find the latest STL models for our 3D printers. </li>
<li><a href="https://www.printables.com/social/16-prusa-research/collections">Sample objects</a>, where you can find some tested and approved models to print.</li>
<li><a href="http://www.prusa3d.com/drivers/">Drivers and manuals</a>, where you can find the latest drivers, manuals, and firmware versions. </li>
</ul>
<h3><strong>Printables.com</strong></h3>
<p><a href="Printables.com">Printables.com</a> is our community platform for everything 3D printer-related. We have prepared a unique concept of a community website and we have tried to make it simple and unified all aspects of the Prusa Research community under a single login. </p>
<p><strong>Here you will find:</strong></p>
<ul>
<li><strong><a href="https://www.printables.com/model">Our model depository and marketplace</a></strong> with over 50,000 prints and thousands of users who want to share their models, printing services, and skills. Here you will find not only STL files but also G-Codes for the Original Prusa printers, which you can print instantly and without effort. We check every uploaded file for potentially harmful commands (crashing nozzle to bed, overheating, etc…).</li>
<li><strong><a href="https://blog.prusa3d.com/">'Blog'</a></strong> - company blog where our editors publish articles about the development of our printers, the latest information about Prusa Research, and informative texts about our 3D printers or 3D printing in general.</li>
<li><strong><a href="https://forum.prusa3d.com/">'Forum'</a></strong> - Here you will find the main core of our community. Join discussions and share your experiences with other makers and Original Prusa owners around the world.</li>
<li><strong><a href="https://world.prusa3d.com/">'World'</a></strong> - This is a map of all Prusa printers out in the wild. You can place your own marker on the map – either as a general (approximate) location or an exact one – e.g. if you are a business. You can choose from three options: if you want to help out other folks, print on demand, or just hang out.</li>
<li><strong><a href="https://www.printables.com/group/discover">'Groups'</a></strong> is a way to coordinate with other makers in your specific area. This concept grew exponentially when the 2020 pandemic hit, and makers had a way to coordinate their efforts in printing PPE for their local hospitals and general practitioners. That is of course only the tip of the iceberg so for more information on Groups, please have a look at our <a href="https://blog.prusaprinters.org/how-to-coordinate-not-only-producing-of-protective-face-shields-via-prusaprinters-groups_32794/">Blog article on the subject</a>.</li>
</ul>
<p>If you haven’t heard about Pritables before, don’t forget to check out <a href="https://blog.prusa3d.com/prusaprinters-org-is-now-printables-com-ultimate-database-of-3d-models-for-everyone_66880//">our article</a> and <a href="https://youtu.be/v9CjXtnimFE">Youtube video</a>. <strong>If you haven’t registered yet, I hope you’ll consider it now – after all, it’s the users who keep the community alive.</strong></p>
<h3><strong>Our social media</strong></h3>
<p>Our official social media accounts and channels are:</p>
<ul>
<li>Facebook: <a href="https://www.facebook.com/PrusaResearch/">Prusa Research 3D printers</a></li>
<li>Twitter: <a href="https://twitter.com/Prusa3D">Prusa3D by Josef Prusa</a></li>
<li>Instagram: <a href="https://www.instagram.com/josefprusa/">josefprusa</a>, <a href="https://www.instagram.com/prusament/">Prusament</a>.</li>
</ul>
<h3><strong>Forum</strong></h3>
<p>We strongly suggest visiting our official forum at <a href="forum.prusa3d.com">forum.prusa3d.com</a>, where you can find plenty of tips and inspiration, as well as up-to-date information about the Original Prusa printers and upgrades. </p>
<div class="note-callout">To create an account on our forum, you need to go to the online store first and create an account there. A forum account with the same login credentials will be automatically created. However, any changes made in any of the two profiles won't be reflected in the other one. Please keep that in mind while changing your profile details, such as the password. </div>
<h3>Unofficial support channels</h3>
<p>There are plenty of unofficial places where you can find great tips regarding 3D printing. The community is vast and growing every day, and the atmosphere is usually very friendly and enthusiastic.</p>
<p>You can join one of our groups on Facebook:</p>
<ul>
<li><a href="https://www.facebook.com/groups/Prusai3users/">Original Josef Prusa i3/MK2/S/3 Owners</a></li>
<li><a href="https://www.facebook.com/groups/prusacommunityresin/">Prusa Community Forum - Official Prusa SL1 Group</a></li>
<li>There are other groups covering a wide range of languages.</li>
</ul>
<div class="warning-callout">Keep in mind that we are not responsible for any information found outside of our official support channels.</div>


Customer support

<h3>Orders within the EU</h3>
<p>As of 1 July 2021, updated EU VAT rules for business-to-consumer (B2C) transactions will apply. We, therefore, charge <strong>Value Added Tax (VAT), of the Standard rate, set by the country/state the product is to be shipped.</strong></p>
<div class="tip-callout">For more information on EU VAT rules, please see <a href="https://ec.europa.eu/taxation_customs/business/vat/vat-e-commerce_en/">the official documentation</a>.<br />You can also find the tax rates of each EU country <a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_en.htm#shortcut-8">listed here</a>.</div>
<p style="text-align: center;"><img decoding="async" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/total-with-tax.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/total-with-tax-300x50.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/total-with-tax.jpg 1600w" alt="" width="400" height="66" loading="lazy" /></p>
<p style="text-align: center;"><em>You will see the price with and without the VAT amount (tax) during the checkout</em></p>
<h4>Business-to-business (B2B)</h4>
<p>You can receive the invoice without VAT if you have a valid EU VAT number. Check the option "I'm shopping as a company", and fill in the <strong>Identification number</strong> and the <strong>EU VAT number</strong>. The validity of the VAT number is always checked by the <a href="http://ec.europa.eu/taxation_customs/vies/">VIES VAT number validation engine</a>.</p>
<p>Make sure to fill in all the fields correctly and confirm that the total amount in the order dues not have the VAT. If you believe that all information has been entered correctly and the system still shows an error, please check that <a href="http://ec.europa.eu/taxation_customs/vies/">VIES VAT number validation system</a> is online or contact our <a href="https://www.prusa3d.com/">LiveChat</a> for help.</p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/eshop-vat.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/eshop-vat-600x177.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/eshop-vat-300x89.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/eshop-vat-768x227.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/eshop-vat.jpg 1600w" alt="" width="500" height="148" loading="lazy" /></p>
<p style="text-align: center;"><em>The <strong>VAT number must be written in the format shown in the picture above</strong>, otherwise, it will not be taken into account by the system.</em></p>
<h4>Business-to-business (B2B) VAT refund</h4>
<p>If the order is paid with the VAT included, it is not possible to refund just the taxes from the order through the e-shop. If the order has not been shipped you can cancel the order before it is shipped. You will receive a full refund, and be able to make a new order without the taxes added. If the order has already been shipped, it is possible to request a refund in your country:</p>
<ul>
<li><a href="https://ec.europa.eu/taxation_customs/vat-refunds_en">Taxation and Customs Union</a></li>
<li><a href="https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:32008L0009&amp;qid=1436536731847">Document information</a></li>
</ul>
<h3>Orders outside the EU</h3>
<div class="note-callout">Due to the EU - UK Trade and Cooperation Agreement (TCA), no customs duties will be applied to orders shipped to the United Kingdom (UK) from the Czech Republic. However, orders with a total value of over 135 GBP will have to pay VAT (tax) upon entry to the UK. For details please see <a href="http://help.prusa3d.com/article/orders-to-the-uk_205772">Orders to the UK</a>.</div>
<p>Importing a 3D printer from an EU country to a non-EU country involves multiple costs beyond the purchase price. When placing an order, the price paid does not include fees other than the product and shipping. The fees will be charged when the product reaches customs in your country. It is essential to factor in shipping, customs duties, customs broker, taxes, insurance, and additional fees to estimate the total cost accurately. These costs vary by destination country, HS code, and shipping method.</p>
<p>Different products have different <strong>HS (Harmonized System) codes</strong>. They are designed to be consistent internationally, with the first six digits standardized by the World Customs Organization (WCO). These six digits are used universally to classify goods and determine tariff rates, ensuring that all countries recognize the product in the same way. However, beyond these six digits, countries can extend the codes to eight or ten digits to meet their specific needs.</p>
<p>The customs clearance process has to be done on the customer's side, with the help of the customs broker they get from their carrier (<a href="https://en.wikipedia.org/wiki/Incoterms#DAP_%E2%80%93_Delivered_At_Place_(named_place_of_destination)">DAP incoterms</a>).</p>
<h4>HS codes</h4>
<table class="striped" style="width: 100%; height: 231px;">
<tbody>
<tr style="height: 21px;">
<th style="width: 48.8358%; height: 21px;">Product Type</th>
<th style="width: 48.8358%; height: 21px;">HS code</th>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">All printers</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">84852000</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Spare parts (includes MMU and CW1/S)</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">84859090</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Filaments</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">39169090</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Resins</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">39073000</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Fire suppression system</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">8424100090</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Printed book, brochures, leaflets</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">4901990000</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">T-shirts (merch)</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">6109100010</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Hoodies (merch)</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">6110209900</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Beanies (merch)</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">6505009090</td>
</tr>
<tr style="height: 21px;">
<td style="width: 48.8358%; height: 21px; text-align: center;">Snapbacks (merch)</td>
<td style="width: 48.8358%; height: 21px; text-align: center;">6505003000</td>
</tr>
</tbody>
</table>
<h4>Where to calculate import duty and tax</h4>
<table class="striped" style="width: 100%;">
<tbody>
<tr style="height: 21px;">
<th style="width: 66.8712%; height: 21px;">Country</th>
<th style="width: 33.1288%; height: 21px;">0 fee limit</th>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 21px;"><a href="https://www.cbp.gov/">USA (USD)</a></td>
<td style="width: 33.1288%; text-align: center; height: 21px;">800</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 42px;"><a href="https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html">Canada (CAD)</a></td>
<td style="width: 33.1288%; text-align: center; height: 42px;">20</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 21px;"><a href="https://www.bazg.admin.ch/bazg/en/home/services/services-companies/services-firmen_einfuhr-ausfuhr-durchfuhr/zolltarif-tares.html">Switzerland (CHF)</a></td>
<td style="width: 33.1288%; text-align: center; height: 21px;">0</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 21px;"><a href="https://gstcalculator.com.au/">Australia (AUD)</a></td>
<td style="width: 33.1288%; text-align: center; height: 21px;">1000</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 42px;"><a href="https://www.toll.no/no/verktoy/importkalkulator/">Norway (NOK)</a></td>
<td style="width: 33.1288%; text-align: center; height: 42px;">6000</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 42px;"><a href="https://www.customs.go.kr/english/ad/ct/CustomsTariffList.do?mi=8037">South Korea</a> (USD)</td>
<td style="width: 33.1288%; text-align: center; height: 42px;">150</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 63px;"><a href="https://shaarolami-query.customs.mof.gov.il/CustomspilotWeb/PersonalImportTax">Israel</a> (USD)</td>
<td style="width: 33.1288%; text-align: center; height: 63px;">75</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 42px;"><a href="https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/">New Zealand (NZD)</a></td>
<td style="width: 33.1288%; text-align: center; height: 42px;">1000</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 21px;"><a href="https://www.customs.gov.sg/">Singapore (SGD)</a></td>
<td style="width: 33.1288%; text-align: center; height: 21px;">400</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 21px;"><a href="https://www.customs.go.th/">Thailand (THB)</a></td>
<td style="width: 33.1288%; text-align: center; height: 21px;">1500 (~45 USD)</td>
</tr>
<tr style="height: 42px;">
<td style="width: 66.8712%; text-align: center; height: 21px;"><a href="https://www.customs.go.jp/">Japan (JPY)</a></td>
<td style="width: 33.1288%; text-align: center; height: 21px;">10000</td>
</tr>
</tbody>
</table>


VAT (Value Added Tax) & Customs fees

<p>In this guide, we'll cover how to import profiles in PrusaSlicer that are not included with the software, and how to export your custom PrusaSlicer profiles. <a href="http://help.prusa3d.com/article/profiles-for-3rd-party-printers_246178">Some 3rd party vendor profiles are already included with PrusaSlicer</a> (e.g. Lulzbot or Creality printers).</p>
<div class="note-callout">A profile is a combination of print settings, filament settings, and printer settings. A profile, or a bundle, is saved in .ini format. </div>
<h3>How to import custom profiles</h3>
<p>Navigate to <em>Menu -&gt; File -&gt; Import</em>. There are three possible options for importing custom profiles.</p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2024/07/38a8476c19feab5a9ef75af7b60cbfa3_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="How to import and export custom profiles in PrusaSlicer REVIEW" alt="" width="600" height="314" loading="lazy" /></p>
<ul>
<li>Import Config: import a single profile. This function accepts .ini, but also .gcode files. When importing a profile through a G-code, this has to be sliced using PrusaSlicer.</li>
<li>Import Config from Project: import a single profile from a project file. This function accepts only projects saved with PrusaSlicer, with .3mf and .amf format.</li>
<li>Import Config Bundle: imports all the configuration settings for multiple profiles. This function accepts .ini files.</li>
</ul>
<h3>How to export custom profiles</h3>
<p>Navigate to <em>Menu -&gt; File -&gt; Export</em>. There are three possible options for exporting custom profiles. </p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2024/07/deb009f066adb5edae1c2dfed997ac43_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="How to import and export custom profiles in PrusaSlicer REVIEW" alt="" width="600" height="300" loading="lazy" /></p>
<ul>
<li>Export Config: export current profile.</li>
<li>Export Config Bundle: export all custom settings saved in your current PrusaSlicer version.</li>
<li>Export Config Bundle with Physical Printers: export a Config Bundle, plus the API key and IP address.</li>
</ul>


How to import and export custom profiles in PrusaSlicer

<p>The Arachne generator produces perimeter loops and gap fills with varying extrusion width. Simply put, it automatically makes perimeters wider or thinner as needed.&nbsp;</p>
<div class="note-callout">For years, the strategy PrusaSlicer used when generating perimeters was to offset the contour of the object with an extrusion line of constant width. This caused issues in various cases, especially when printing thin walls, text, or logos. The developers of Cura implemented a new strategy named Arachne based on the paper <a></a>. We ported the feature from Cura. We want to express our thanks to the Ultimaker Cura team led by Jaime van Kessel, for implementing this feature and for keeping Cura open-source.</div>
<p><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy-600x231.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy-800x308.jpg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy-300x116.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy-768x296.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy-1536x592.jpg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy-2048x790.jpg 2048w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/thin_wall-copy.jpg 1600w" alt="" width="2017" height="778"><br />
&nbsp;</p>
<p>The new approach produces nicer-looking prints with fewer artifacts. There is a significant reduction in gap fill, small extrusions used to fill gaps between perimeters, which also results in a reduction of print time.</p>
<p>One field where the Arachne perimeter generator really shows its power is when printing texts or small logos. Drawing fonts with constant line width is obviously quite difficult. The new perimeter generator doesn’t have this limitation and produces much cleaner texts even at a smaller scale.&nbsp;<strong><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy-600x364.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy-800x485.jpg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy-300x182.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy-768x465.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy-1536x931.jpg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy-2048x1241.jpg 2048w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/texts-copy.jpg 1600w" alt="" width="2017" height="1222"></strong></p>
<p style="text-align: center;"><em>Classic perimeter generator in PrusaSlicer 2.4.2 vs Arachne in PrusaSlicer 2.5</em></p>
<p>We have decided to set the Arachne perimeter generator as the default option. If you want to use the old perimeter generator, you can switch to it in the <strong>Print settings - Layer and perimeters - Perimeter generator settings</strong>.</p>
<p>The Detect Thin walls feature is disabled when the Arachne perimeter generator is selected as it’s not needed since Arachne always tries to adapt the extrusion width to thin lines.&nbsp;</p>
<p>You can adjust the Arachne perimeter generator settings in:<br />
<strong>Print settings - Advanced - Arachne perimeter generator</strong></p>
<h3>Minimum feature size</h3>
<p>Minimum thickness of thin features, expressed in millimeters or as a percentage of the nozzle diameter.</p>
<p>Features thinner than this value will not be printed.</p>
<p>Feature thicker than the minimum will be widened to the minimum perimeter width.</p>
<h3>Minimum perimeter width</h3>
<p>Width of a perimeter that will replace thin features defined by the Minimum feature size.</p>
<h3>Perimeter transition length</h3>
<p>When transitioning between a different number of perimeters as the part becomes thinner, a certain amount of space is allocated to split or join the perimeter segments. This value defines the length of this transition area.</p>
<h3>Perimeter transitioning threshold angle</h3>
<p>An angle at which a transition between even and odd number of perimeters should happen. A wedge shape with an angle greater than this value will not have transitions and no perimeters will be printed in the center to fill the remaining space. Lowering this value reduces the number and length of these center perimeters but may leave gaps or overextrude.</p>
<h3>Perimeter transition filter margin</h3>
<p>This value is used to prevent transitioning back and forth between one extra perimeter and one fewer. It is expressed in millimeters or as a percentage of the nozzle diameter.</p>
<p>Increasing this margin reduces the number of transitions, which reduces the number of extrusion start/stops.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>


Arachne perimeter generator

Original Prusa Curing and Washing Machine (CW1S) is a recommended accessory for the Original Prusa SL1S

Original Prusa CW1 to CW1S platform upgrade

Assembly manuals

Printer description

FAQs and other useful information you might be interested in before or after making your purchase at shop.prusa3d.com

General Information

Basic overview of your 3D printer and it's features, plus general Prusa Research info.

About your printer

Material guide

Printer maintenance

In this section, you can find material guides, printer troubleshooting and general info about using your printer.

Using the printer

Printer troubleshooting

Description of how to recognize and solve common problems, especially hardware and electronics related.

Troubleshooting

Configuration and profiles

User interface

Top toolbar

Print settings

SLA slicing

The official documentation for the PrusaSlicer slicing software. From basic configuration to advanced settings like modifier meshes.

PrusaSlicer

CW1 to CW1S Platform upgrade

<p>In case you are not happy with a product, or you have changed your mind about it, you are eligible for a return within <strong>60 days</strong> after delivery.</p>
<div class="tip-callout">If you are struggling with the printer, filaments, or any of our products, do not hesitate to contact our <a href="http://help.prusa3d.com/article/get-support_1907">Customer support team</a>, which <strong>is</strong> <strong>always ready to help you out with any technical issue. </strong></div>
<h3><strong>Pending order - Before the order is shipped</strong></h3>
<p>You can cancel the order and request a refund at any time <strong>before the order has shipped.</strong> Click your name in the top-right corner to enter <a href="https://www.prusa3d.com/en/account/orders/">your order history</a> (<span style="color: #236fa1;">blue arrow</span>). Click the order number or 'Edit Order' where you can make changes (<span style="color: #2dc26b;">green squares</span>). In the upper-right corner, you will find 'Cancel order' (<span style="color: #b96ad9;">purple square</span>). Confirm your choice and the order is canceled and a refund request will be sent to our system.</p>
<p>Once the refund process is completed on our side, you will receive the refund via the payment method you initially used (Credit card, PayPal, etc.). Be aware that money transfers can take up to 14 business days.</p>
<table style="border-collapse: collapse; width: 100%;" border="0">
<tbody>
<tr>
<td style="width: 48.799%;"><img decoding="async" src="https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted-600x329.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted-800x438.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted-300x164.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted-768x420.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted-1536x841.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/eb8b4302981f6c1f_painted.jpeg 1600w" alt="" width="400" height="219" loading="lazy" /></td>
<td style="width: 48.799%;"><img decoding="async" src="https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted-600x329.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted-800x438.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted-300x164.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted-768x420.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted-1536x841.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/717c4752a3f7ae14_painted.jpeg 1600w" alt="" width="400" height="219" loading="lazy" /></td>
</tr>
</tbody>
</table>
<div class="note-callout"><strong>Be aware that if the order has been packed, even though it is not showing as shipped, it may not be possible to cancel and stop the parcel from going out.</strong></div>
<h4>Edit your order</h4>
<p>On the bottom of the same page, you can also make changes to your order (add/remove products and edit addresses). If you add products, an option to make additional payments will appear under the total on the right.</p>
<p>If a product is removed from the order, the amount for the removed item will be refunded within two weeks. The order will only ship after the refund is finalized.</p>
<div class="warning-callout"><strong>The order will not ship while there is a pending refund!</strong></div>
<p style="text-align: center;"><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted-600x361.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted-800x481.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted-300x180.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted-768x462.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted-1536x924.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/12/7f9e3aa1ff1be650_painted.jpeg 1600w" alt="" width="500" height="301" loading="lazy" /><em>Product list of your order. Here you can add/remove products (<span style="color: #b96ad9;">purple</span>/<span style="color: #e67e23;">orange</span> square).</em></p>
<h3><strong>Shipped and/or delivered order</strong></h3>
<div class="warning-callout">Opened spools of filament, and other sealed products, or consumables, which are opened and/or used, are not eligible for return!</div>
<p>If the order has already been shipped, you are eligible to return it without giving any reason within <strong>60 days after delivery.</strong> If you are outside of this period, check out our article on <a href="http://help.prusa3d.com/article/warranty_2288">Warranty returns</a> for more information. </p>
<h4>Return Process</h4>
<p>Shipped goods have to be returned to our warehouse before we can proceed with the refund. In order to prepare the package for return, please follow the steps below:</p>
<ol>
<li><strong>Return request:</strong> Send an e-mail to <a href="mailto:info@prusa3d.com">info@prusa3d.com</a>, with the subject and description of your case. The e-mail must include:</li>
</ol>
<ul>
<li style="list-style-type: none;">
<ul>
<li style="list-style-type: none;">
<ul>
<li>The original invoice number of the order you want to return.</li>
<li>A short statement informing that you want to return it.</li>
<li>Information on the packing material, whether it is original or custom. <em>Please note that for Original Prusa XL, only original packing material can be used. </em></li>
</ul>
</li>
</ul>
</li>
</ul>
<ol start="2">
<li><strong>Return label: </strong>Once we have processed your request, you will receive an email with further packing instructions, specific to your printer and packing material.</li>
</ol>
<div class="note-callout">If you wish to use your own carrier/shipping method this is possible. However, you must provide us with a tracking number and we take no responsibility for damaged or lost cargo. </p>
<p>Address: Partyzánská 218/5, 17000, Prague, Czech Republic.</p></div>
<ol start="3">
<li style="counter-increment: li 2;"><strong>Packing the order:</strong> Follow the guide we sent via email on step 2, but do not close the package before taking pictures of it and having the pictures approved by us.</li>
</ol>
<ol start="4">
<li style="counter-increment: li 3;"><strong>Return approved:</strong> Once the packing is approved by us, we will send an email with further instructions on how to contact the transporter and order the shipment pick-up.</li>
</ol>
<ol start="5">
<li style="counter-increment: li 4;"><strong>Order returned:</strong> Once received, our team will inspect the returned products and contact you with more details on your return. </li>
</ol>
<h3>Refund process for shipped orders</h3>
<p>The returned product(s) will be checked for missing or damaged parts. Discrepancies could influence the refundable amount.</p>
<p>Once the refund process is completed on our side, you will receive the refund via the payment method you initially used (Credit card, PayPal, etc.). <strong>Be aware that money transfers can take up to 14 business days</strong>.</p>
<h4>When we provide the shipping label/carrier</h4>
<p>Only the initial shipping cost is refunded. We do not cover the cost of the return shipping. Since the shipping cost will be the same both ways, in practice this means that the cost of the return shipping is subtracted from the total amount you initially paid when ordering.</p>
<p><span style="text-decoration: underline;"><em>Example:</em></span></p>
<p><em>Item costs €200, and the shipping costs €20. Return label costs €20.</em></p>
<p><em>You will be refunded €200 (220-20).</em></p>
<p><em>Refund = Order Total - Return Label Cost</em></p>
<div class="warning-callout"><strong>Initial shipping can not be refunded for partial returns!</strong> In these cases, only the item value can be refunded, minus the shipping cost if we provided the return label.</div>
<h4>When you provide your own shipping label/carrier</h4>
<p>If you provide a carrier and the shipping label for the return yourself, you will be refunded the full amount that you initially paid when ordering. <strong>If you provide your own shipping then this must be stated when you contact our customer support who will then make the claim. Additionally, you must provide us with a tracking number once shipped.</strong></p>
<p>We request that you document and allow us to advise on the packing of the goods, but we take no responsibility for damaged or lost shipments. Unannounced returns to our facilities will cause serious delays in any potential refunds or replacements.</p>
<div class="note-callout"><strong>The refund reduction explained in this article only applies in the case of a normal (non-warranty) return.</strong> For warranty returns, please see <a href="http://help.prusa3d.com/article/warranty_2288">Warranty</a>. Furthermore, in case there was an error on our side regarding the shipped order (e.g. wrong color, missing part/s, etc.), all shipping costs are covered by us.</div>

Refunds & returns

<p>After making an order, it is possible to check the details of the order in your e-shop account.</p>
<h3>How to find the order details</h3>
<p>If you have an account, you can open the order details by clicking on your name on the top-right of the e-shop. There you will find info and invoices for your orders, as well as the state of the order. In the State row, you will see the Payment status (top blue square) and Order status (bottom purple square).</p>
<p><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-600x54.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-800x73.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-300x27.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-768x70.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-1536x139.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted.jpeg 1600w" alt="" width="800" height="72"></p>
<p>By clicking on Edit order, you will be taken to a new page with more information about your order. There, it is possible to see the order status, as well as the shipping estimate, delivery address, billing address, and the carrier.</p>
<p><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-600x264.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-800x352.jpg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-300x132.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-768x338.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status.jpg 1600w" alt="" width="800" height="352"></p>
<h3>Checking the status without an account</h3>
<p>In case you did not create an account, you can create an account later with the same email you have used to make the order. The order will automatically appear in your account.</p>
<p>If you do not wish to make an account, you can check the status of your order <a href="https://www.prusa3d.com/guest-tracking">here</a>.</p>
<h3>Status</h3>
<h4>New</h4>
<p>A default status. It’s assigned to a new order. This order may be paid or not, check the payment status.</p>
<h4>In progress</h4>
<p>The order is being packed. At this point, it is not possible to edit it either from a customer’s side or from our side.</p>
<h4>Canceled</h4>
<p>The order is canceled.</p>
<h4>Ready to pickup</h4>
<p>The order is ready to be picked up by the carrier. This status can be applied solely to orders with cash on delivery payments.</p>
<h4>Shipped</h4>
<p>The order has been shipped.</p>


Order status

<div>Primarily, we accept payments in US Dollar (USD), Euro (EUR), Pound (GBP), Czech koruna (CZK), Złoty (PLN).</div>
<div> </div>
<div>
<div class="note-callout"><strong>Some payment options may not be available if you have selected a currency not related to the region of the shipping address!</strong> I.e. For an EU shipping address, choose Euro. For a US shipping address select USD.</div>
</div>
<div>
<p><strong>Our online store supports several different payment options:</strong></p>
<ul>
<li>Credit card</li>
<li>Invoice payment</li>
<li>PayPal (only in some regions)</li>
<li>Cash payment (Personal pickup only at our Prague HQ)</li>
<li>Trustly (only in some regions)</li>
</ul>
<div class="tip-callout">We do not accept checks as a payment method.</div>
</div>
<h3>Credit card</h3>
<p>Paying with your credit card is easy and fast. After selecting <strong>Credit/Debit card</strong> in the payment options and confirming the order, <strong>you will be redirected</strong> to a secure payment portal. Enter your credit card details and finalize the payment there. A credit card can <em>only</em> be used as the payment method when placing an order through our e-shop and its secure payment portal.</p>
<div>
<div class="note-callout">
<p><strong>Before paying by card</strong></p>
<ul>
<li>Check with your bank that you are allowed to send overseas payments.</li>
<li>Make sure that you did not exceed your daily (or weekly) spending limit.</li>
<li>Make sure your card can make internet payments.</li>
<li>If your card is new, make sure that you have activated it.</li>
</ul>
</div>
</div>
<p>Keep in mind that, in this case, you are charged directly <strong>at the time of making the order</strong>. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.</p>
<h3>Invoice payment</h3>
<div>Invoice payment (or wire transfer) is mainly used for business orders, but it <strong>can be used by anyone</strong> who would like to pay the order later, during the lead time. Once the order is placed, you will receive an e-mail with an invoice and instructions on how to finalize the payment.</div>
<div class="warning-callout"><strong>Keep in mind that we can not ship your order before we have received payment.</strong> It can take up to 5 business days before the wire transfer payment is received and confirmed.</div>
<h3>PayPal</h3>
<p>Paying with PayPal is easy and fast, but you need to have an active PayPal account. After placing your order, you will be redirected to the PayPal payment gateway. Then, log in to your PayPal account and finalize the payment.</p>
<p>Keep in mind that, in this case, you are charged directly <strong>at the time of making the order</strong>. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.</p>
<div class="note-callout">This option is not available by default for customers from Europe.</div>
<h3>Trustly</h3>
<p>Trustly is a bank-to-bank payment method available in some countries. It is an alternative to Wire transfer where the transaction is immediate. There is no need for registration or cards. Using your banking credentials, you pay directly through our secure payment portal.</p>
<p>The countries currently supported are: <strong>Sweden, Norway, Denmark, Finland, Lithuania, United Kingdom, Estonia, Spain, Ireland and Latvia</strong>.</p>
<p>Even though the payment method is available in the United Kingdom, it is only available in <strong>Euros</strong>, and not <strong>British Pounds</strong>. Please check with your bank for any potential conversion fees and rates. </p>
<h3>Cash payment</h3>
<p style="font-size: medium; font-weight: 400;">Cash payment is possible in case you choose the Cash on delivery option.</p>
<p style="font-size: medium; font-weight: 400;">To make this option available, choose the "Czech Republic" in the <strong>Country</strong> list when inserting your shipping address, and select <strong>DPD</strong> as the carrier.</p>
<div class="warning-callout"><strong>Please note that even if you have the order shipped within the Czech Republic, your order will not be ready any sooner. Our <a href="http://help.prusa3d.com/article/shipping-information_2297">lead times</a> still apply.</strong></div>
<div class="tip-callout">Cash payments are accepted <strong>only in CZK</strong> currency.</div>
<h3>Google Pay (Google Wallet)</h3>
<p>Google Pay is a payment method belonging to a group of digital wallets. For online payments, you can pay faster using your credit card securely stored in your Google Pay wallet, because you don’t have to enter your credit card information every time. A mobile phone is not necessary if you use Google Pay on your computer, but you have to have Google Pay wallet already activated. You can also use Google Pay when placing an order from your mobile phone browser without a computer.</p>
<h3>Apple Pay</h3>
<p>Apple Pay is a payment method belonging to a group of digital wallets, just like Google Pay. It’s faster because you don’t have to enter your credit card number again.</p>
<p>To use Apple Pay for online payments, you need:</p>
<ul>
<li>A compatible device running the latest version of iOS or iPadOS, watchOS, or macOS</li>
<li>A supported card from a card issuer participating in Apple Pay</li>
<li>An Apple ID signed in to iCloud.</li>
</ul>
<h3>Vouchers</h3>
<p>You can redeem your discount voucher <strong>during the checkout</strong> phase, under the shipping options or the payment options. The voucher is usually is valid exclusively for your account, so make sure you are <strong>logged in</strong> before using it. Click on the <strong>Enter discount code</strong>, and the field to paste the voucher into will appear.</p>
<table style="border-collapse: collapse; width: 100%; height: 18.4px;" border="0">
<tbody>
<tr style="height: 18.4px;">
<td style="width: 48.8442%; height: 18.4px;"><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-600x385.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-800x513.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-300x192.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-768x492.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-1536x985.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted.jpeg 1600w" alt="" width="300" height="192" loading="lazy" /></td>
<td style="width: 48.8442%; height: 18.4px;"><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/voucher-field.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/voucher-field-300x89.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/voucher-field.jpg 1600w" alt="" width="308" height="91" loading="lazy" /></td>
</tr>
</tbody>
</table>
<p>Then double-check the order details and hit the "<strong>I confirm my order</strong>" button.</p>
<div class="warning-callout">Vouchers cannot be applied to orders that are already placed in the system.</div>
<div>
<div class="tip-callout">If you have any issues with the payment, check our article <a href="http://help.prusa3d.com/article/error-when-placing-an-order_142645">Error when placing an order</a> guide.</div>
</div>


Payment options

<p dir="ltr">PrusaSlicer has a fairly simple user interface. The majority of the screen is dedicated to the 3D view, which is used to manipulate 3D models. The <a href="http://help.prusa3d.com/attachment/mlzoquzktmyehjhj-jpg_211">top toolbar</a> (1, 2) is used to add and remove objects. The <a href="http://help.prusa3d.com/attachment/ujf2brfcbl2iwkoa-jpg_210">left toolbar</a> (4) has tools for manipulation with 3D models, such as the scale or rotate tool. The right panel is used mainly to select a print, filament, and printer profile (6, 7, 8) and to choose whether or not to generate <a href="http://help.prusa3d.com/article/support-material_1698">supports</a> or <a href="http://help.prusa3d.com/article/skirt-and-brim_133969">brim</a>.</p>
<p dir="ltr">The “Slice now” button (5) is used to generate G-code, which can then be exported to an SD card or sent directly to a printer. Some of the advanced functions are hidden by default, you can enable them later by switching to the <a href="http://help.prusa3d.com/article/simple-advanced-expert-modes_1765">Advanced or Expert mode</a> (12).</p>
<p dir="ltr"><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2024/07/73b9173bb4ba848fba7c43272ee2521e_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="UI overview REVIEW" alt="" width="700" height="364" loading="lazy" /></p>
<ol>
<li dir="ltr" role="presentation">The <strong>Add</strong> button loads models into PrusaSlicer</li>
<li dir="ltr" role="presentation"><strong>Delete</strong> and <strong>Delete All</strong> buttons remove the model(s) from PrusaSlicer</li>
<li dir="ltr" role="presentation">Opens detailed settings of print, filament, and printer</li>
<li dir="ltr" role="presentation"><strong>Move, Scale, Rotate, Place on Face</strong> and <strong>Cut</strong> tools</li>
<li dir="ltr" role="presentation">Slice and generate the Gcode button</li>
<li dir="ltr" role="presentation">Layer height and speed of a print</li>
<li dir="ltr" role="presentation">Material selection</li>
<li dir="ltr" role="presentation">Printer selection</li>
<li dir="ltr" role="presentation"><strong>Right-click</strong> on the model to open a context menu</li>
<li dir="ltr" role="presentation">Switch between 3D editor and layers preview</li>
<li dir="ltr" role="presentation">Model preview</li>
<li dir="ltr" role="presentation">Switch between Simple / Advanced / Expert mode</li>
</ol>


UI overview

<p>If your printer has an issue you cannot solve by troubleshooting remotely with our <a href="http://help.prusa3d.com/article/customer-support_2287">Customer support</a>, it is possible to send the printer to be repaired by one of our technicians. </p>
<div class="note-callout">Factory repair is no longer possible for the following models: MK2.5/S, MK2/S, MK1, and MK0. </div>
<h3>Repair within warranty</h3>
<p>If you have a <strong>pre-assembled</strong> printer, the cost of sending the printer for repair is covered by your warranty.</p>
<p>If you have a <strong>kit</strong> version of the printer, only the individual parts are covered by the warranty, not the repair. If you wish to send the printer for repair, the shipping and service will be charged even within the warranty.</p>
<p><strong>You can read more about the warranty claims here: <a href="http://help.prusa3d.com/article/warranty_2288">Warranty</a>.</strong></p>
<div class="warning-callout">Note that if a user error is found during the warranty repair, the parts and return shipping will be charged!</div>
<h3>Repair out of warranty</h3>
<p>If your printer was purchased as a kit or you have an assembled printer out of warranty, you may wish for a repair at our facility. Start by contacting our <a href="http://help.prusa3d.com/article/customer-support_2287">Customer support</a> with details of the issue.</p>
<h3>Procedure</h3>
<p>When a repair service is requested, an email will be sent within a few days with instructions for the return process. A <a href="https://www.prusa3d.com/downloads/others/PrusaServiceList_EN.pdf">Service list</a> must be filled by the user of the printer with the report of the issue.</p>
<p>When the printer is received it will be evaluated, and an initial diagnostic will be made on the hardware, function of the printer, and the Service list. The cost of repair will be estimated based on what was found in the initial evaluation.</p>
<h3>Price</h3>
<div class="note-callout">Not applicable to pre-assembled printers within warranty.</div>
<p><strong>You will not be charged anything else on top of the estimated cost of the repair.</strong> This estimate may only change with an additional request from your side (modification/upgrade of the printer) and must be approved by both the customer and the service technician.</p>
<p>The total cost of the repair will be:<br />Shipping both ways + Technician's time + Parts to be changed.</p>
<ul>
<li><strong>The shipping cost is based on your address.</strong> If you want to know the price, go to our e-shop and add the pre-assembled version of your printer to the cart along with your address. This will show the shipping one way, and the total shipping to be paid will be twice that amount. If you want us to use a specific carrier or use your own carrier, this must be specified when requesting the repair. When using your own carrier, any damage during shipping will be your responsibility.</li>
<li><strong>The technician's time is charged by the hour.</strong> Once the scope of the repair is known, the technician will provide you with a time estimate including the expected price. This value can be charged in any of the currencies available the <a href="https://shop.prusa3d.com/">e-shop</a> (CZK, USD, EUR, PLN, and GBP).</li>
<li><strong>The parts have our retail prices</strong> and will be listed in the price estimate.</li>
</ul>
<p>A "reserve amount" will be added to the price estimate. This amount is calculated based on the total repair cost. It will cover the technician's time and parts in case of undisclosed issues or in case the printer has any third-party modifications. If nothing is found, this value is not added to the final amount.</p>
<p><strong>The repair will only commence after the costs are accepted.</strong> In case you do not accept the repair costs, the printer will be shipped back as-is. In this case, the shipping fees of the return will be charged. After payment, the printer is shipped back without being repaired.</p>
<h3>Repair</h3>
<p>The printer will be repaired by our service team, and a sequence of prints will be made to test all the printer features. This includes any specific G-codes that you have issues with (if these are added to the SD card and <strong>mentioned in the service list</strong>), plus test prints of the printer's main features.</p>
<div class="note-callout">If you want defect/replaced parts shipped back to you with the repaired printer, be sure to specify this on the <a href="https://www.prusa3d.com/downloads/others/PrusaServiceList_EN.pdf">Service list</a>. However, this can impact the shipping cost.</div>
<p>After the printer is received, <strong>the repair can take up to 30 days (according to EU law)</strong>. However, this is only the worst-case scenario and we're usually able to process the standard repair requests in a shorter time. You can request a time estimate after the initial evaluation.</p>
<p>After the repair, the payment is made. The printer will be shipped back to you, along with the test prints and a final repair protocol detailing what was repaired or changed<em>.</em></p>
<h3>Repair warranty</h3>
<p><strong>The specific part of the printer that is repaired has three months warranty</strong> (repair contract). If the reported issue(s) of the repaired printer is still present upon return, or there are flaws due to poor workmanship or negligence by our service technicians, the printer can be returned for service again free of charge <strong>within these three months.</strong></p>
<p>However, the<strong> Repair Contract warranty is unrelated to the printer's general warranty.</strong> Furthermore, if another/new issue appears, unrelated to the repaired part, it is not covered under this three-month repair warranty. A new estimated cost of the repair will have to be prepared and confirmed.</p>


Factory repair

<p>Prusa Account is the way to manage your logins to all Prusa services, like <a href="https://shop.prusa3d.com/">online store</a>, <a href="https://forum.prusaprinters.org/">forum</a>, and <a href="https://www.printables.com/">Printables</a> - online community and library of 3D models).</p>
<h3>Creating a new Prusa Account</h3>
<ol>
<li>Go to <a href="https://www.printables.com/">Printables.com</a> or <a href="https://www.prusa3d.com/">the e-shop</a>, and click on the <span style="color: #b96ad9;"><strong>Login</strong></span> button on the top right of the page.</li>
</ol>
<table style="border-collapse: collapse; width: 100%;" border="1">
<tbody>
<tr>
<td style="width: 48.8442%;"><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-600x339.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-800x452.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-300x169.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-768x433.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-1536x867.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg 1600w" alt="" width="400" height="226"></td>
<td style="width: 48.8442%;"><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-600x352.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-800x469.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-300x176.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-768x450.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-1536x900.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted.jpeg 1600w" alt="" width="400" height="234"></td>
</tr>
</tbody>
</table>
<p><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-600x339.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-800x452.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-300x169.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-768x433.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-1536x867.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg 1600w" alt="" width="500" height="282"></p>
<ol start="2">
<li>In the new window, below the Login button, you can choose to register or log in with your Google, Apple, or Facebook account. You can also choose "Create an account" at the bottom to use an email or password for registration (right side picture below).</li>
</ol>
<table style="border-collapse: collapse; width: 100.025%;" border="0">
<tbody>
<tr>
<td style="width: 60.6009%;"><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1-375x400.jpg 375w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1-282x300.jpg 282w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1.jpg 1600w" alt="" width="400" height="426"></td>
<td style="width: 39.3509%;"><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-page-2.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-page-2-271x400.jpg 271w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-page-2-407x600.jpg 407w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-page-2-203x300.jpg 203w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-page-2.jpg 1600w" alt="" width="400" height="590"></td>
</tr>
</tbody>
</table>
<ol start="3">
<li>If you have used the email, confirm your account by following the instructions in the sent confirmation email.</li>
<li>Log into <a href="https://www.prusa3d.com/">our eshop</a> after the confirmation procedure to complete and confirm the registration.</li>
</ol>
<h3>Problems with signing in or registration</h3>
<p>In case the account creation does not work the way we described above, <strong>delete your cookies</strong> (see the Help Center of your internet browser if you don't know how to do that). Alternatively, <strong>try another browser</strong> or try to use an Incognito window.</p>


Prusa Account creation

<h3>OSX and Linux</h3>
<p>PrusaSlicer supports dark mode on OSX and Linux natively. If you have dark mode enabled in your system settings, PrusaSlicer should automatically start in dark mode as well.</p>
<h3>Windows</h3>
<p>You can enable dark mode manually from <strong>Menu - Configuration - Preferences - Dark Mode</strong>. Alternatively, the <strong>Preferences</strong> screen can be opened with the shortcut <span class="key">Ctrl</span> + <span class="key">P</span>. </p>
<p>Implementing dark mode for Windows took significantly more effort than we expected. Unlike OSX and Linux, Windows has no official dark mode for Win32 controls, which our multi-platform GUI library (wxWidgets) uses. So we embarked on a journey to implement it ourselves. We started skinning the existing Win32 components and implementing replacements for those, which were not skinnable. Luckily, we discovered Notepad++! As far as we’re aware, Notepad++ is the only Win32 open-source application that implements Dark Mode to a reasonable extent. We ended up using some of the source code from Notepad++ interfacing with the unpublished Dark Mode API, which is based on this project.</p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2024/07/94d72f0475f808f4308100c10aed2ddf.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Dark mode" alt="" width="750" height="390" loading="lazy" /></p>


Dark mode

<p>If you are trying to unscrew any of the screws in the printer, and the key keeps turning without releasing the screw, it means that the screw is stripped.</p>
<p>You might wish to drill the screw and using an extractor if you have experience using these tools. If you do not have experience, do not attempt it, and follow the tips below.</p>
<div class="warning-callout">Do not follow internet tutorials if they are not specific for electronics or sensitive parts. Methods specific for woodworking might damage your printer.</div>
<div class="tip-callout">If you have a strong magnet, you can attach it to your Allen key to remove any possible debris and help with the screw extraction.</div>
<ol>
<li>Different Allen key: you might be using an incorrect Allen key, or the tool might be damaged. Try using the other side of the Allen key. This can happen especially for the smaller screws.</li>
<li>Better grip of the screw: if the head of the screw is damaged, you can place something between the head of the screw and the Allen key to make the grip better. The most commonly used material are wide rubber bands, but others things can be used: latex gloves, aluminum foil, steel wool. Make constant pressure towards the screw, and <strong>slowly</strong> turn the key until the screw is out.</li>
<li>Pliers: if you can see the head of the screw, try to firmly hold the head of the screw with pliers, and rotate the pliers until the screw is loose.</li>
</ol>
<div class="tip-callout">After removing the damaged screw please throw it away to make sure you will not use it again.</div>


How to remove a stripped screw

<p>Prusameters is our unique reward system on <a href="https://www.printables.com/" target="_blank" rel="noopener">Printables.com</a>.</p>
<p>You can collect Prusameters for various actions and achievements. Prusameters then can be exchanged for a real spool of Prusament filament and various other physical rewards.</p>
<div class="note-callout"><strong>The process is as follows</strong>: Collect enough Prusameters =&gt; Choose a reward =&gt; Wait for the approval and sending of the voucher =&gt; Redeem the voucher in the e-shop</div>
<h4>Prusameters and physical rewards</h4>
<p>Every user gets an empty virtual spool of Prusament, which is displayed in the top right corner next to your avatar on Printables.com. By performing various activities, you can fill up the spool with special points called Prusameters.</p>
<p>When you upload a new model, the system starts tracking its performance (downloads and likes) over a 30-day period. There are up to four milestones you can hit during this period. For each consecutive milestone, you’ll get a higher amount of Prusameters. Once the 30-day period ends, the internal counters are reset but the earned Prusameters remain in your account. </p>
<p>There are four milestones you can hit with your models <strong>repeatedly</strong> every 30 days:</p>
<p>10 Prusameters for 30 downloads and 3 likes of your model<br />50 Prusameters for 100 downloads and 10 likes of your model<br />100 Prusameters for 200 downloads and 15 likes of your model<br />200 Prusameters for 400 downloads and 20 likes of your model</p>
<p>You can also get <strong>non-recurring</strong> rewards for these actions:</p>
<p>20 Prusameters for completed profile - avatar, bio, location, languages<br />10 Prusameters to publish a model. Up to 10 new models in total.<br />5 Prusameters to create a collection. Up to 3 non-empty collections.<br />From 1 to 10 Prusameters to upload a make. Up to 100 Prusameters per calendar month.</p>
<div class="tip-callout">We appreciate it if you add a quality rating and upload makes regularly. A make of a model that already has many makes is rewarded with fewer Prusameters. You are not rewarded for the make of your own model, and for the second and subsequent makes of the same model.</div>
<p><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/01/Prusameters.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="How do Prusameters on Printables work?" alt="" width="600" height="401" /></p>
<p>Your virtual spool will become visually full at <strong>350 Prusameters</strong>, however, there’s no limit on how many Prusameters you can earn in total. The number we’ve picked is not accidental – 350 meters of filament is exactly what you can find on a real spool of Prusament. So, it only makes sense that 350 Prusameters is what you need to get a voucher for a 100% discount on a real spool of Prusament PLA, PETG, or ASA.</p>
<p>The vouchers are being approved manually to prevent abuse of the reward system. It can therefore take up to 2 weeks before they are approved and sent to you. Only one voucher per order can be applied.</p>
<div class="warning-callout">Please note that once you exchange Prusameters for a voucher, that voucher is bound to the selected rewards and cannot be changed to a different type of reward. It also cannot be changed back to Prusameters.</div>
<p>You can find the current list of available rewards on the <a href="https://www.printables.com/prusameter/rewards">Printables Rewards page</a>. When you choose the reward you want, you’ll receive a voucher for our e-shop that will get you a 100% discount on the selected item.</p>
<h4>Example of Prusameter reward calculation</h4>
<p>Let’s say you upload a new model and it reaches 300 downloads and 30 likes during one of the 30-day periods. This grants you a total of 160 Prusameters:</p>
<p>10 points for the first milestone (30 downloads and 3 likes)<br />50 points for the second milestone (100 downloads and 10 likes)<br />100 points for the third milestone (200 downloads and 15 likes)</p>
<div class="tip-callout"><strong>Tips to avoid voucher request rejection:</strong></p>
<p>1) Upload only models that you designed or remixed<br />2) Upload quality photos of your own makes<br />3) The model in the make photo must match the 3D model<br />4) Don't upload an excessive amount of makes of miniature few-gram models<br />5) Do not upload the photo to multiple different models</p>
</div>
<p>The Prusameters reward system is governed by <a href="https://www.prusa3d.com/page/terms-of-service-of-printables-com_231249/">PRINTABLES Terms and Conditions</a>.</p>


How do Prusameters on Printables work?

<p>The Cure/Wash Station (CW1 or CW1S) is used to wash, dry, and cure your resin prints, all in one compact package. While your IPA tank is present, the CW1/S will automatically detect it and allow washing. The tank can stir the IPA thanks to the magnetic propeller. A system of fans, UV LEDs, and a rotational platform will dry and cure your prints, all in one process.</p>
<h3>Operating the CW1/S</h3>
<p>To use the CW1/S menu, simply turn the knob left and right to scroll through the options, and press the knob to select the desired function.</p>
<p><img decoding="async" style="max-height: 350px; display: block; margin-left: auto; margin-right: auto;" title="https://cdn.help.prusa3d.com/wp-content/uploads/CW1-Use-and-LCD-menu-01-236x300.png 236w, https://cdn.help.prusa3d.com/wp-content/uploads/CW1-Use-and-LCD-menu-01-314x400.png 314w" src="https://cdn.help.prusa3d.com/wp-content/uploads/CW1-Use-and-LCD-menu-01.png" data-hd-height="350px" data-hd-align="center" /></p>
<ol>
<li>Lid</li>
<li>Control knob</li>
<li>LCD screen</li>
</ol>
<div class="warning-callout">The CW1/S will not work if the lid is open.</div>
<p>To start washing simply place your gastro-pan (tank) with IPA and the 3D-printed magnetic impeller on the guiding rails, mount your build-plate to the lid, and start the washing process from the top of the LCD menu.</p>
<p>The option to start drying/curing will only appear once you remove the tank from the guiding rails. When the basket is off of the rails, the option Start drying/curing will be shown on the top of the main screen.</p>
<p>The preheat option allows you to heat up the resin up to 40º C before Drying/Curing the model. Heating up the model before Drying/Curing will make the support easier to remove.</p>
<p><img decoding="async" style="max-height: 350px; display: block; margin-left: auto; margin-right: auto;" title="https://cdn.help.prusa3d.com/wp-content/uploads/CW1-Use-and-LCD-menu-02-272x300.png 272w, https://cdn.help.prusa3d.com/wp-content/uploads/CW1-Use-and-LCD-menu-02-363x400.png 363w" src="https://cdn.help.prusa3d.com/wp-content/uploads/CW1-Use-and-LCD-menu-02.png" data-hd-height="350px" data-hd-align="center" /></p>
<p>You can change the amount of washing, drying, and curing time from the LCD menu (See menu hierarchy below) depending on your preferences.</p>
<div class="note-callout">If you feel like an <strong>object was not dried or cured enough</strong>, you can run these processes individually. Please go to <em>Settings-&gt; Advanced settings-&gt; Run mode</em>, and you will see the options for just <strong>Drying</strong>, just <strong>Curing</strong>, or <strong>Drying + Curing</strong>. When you return to the main menu, the option you selected will be shown as Start Drying / Start Curing on top.</div>
<div class="tip-callout">You can change the <strong>washing time</strong> by either ​rotating the knob​ during the process or by selecting ​a Run-time option​ before the print.</div>
<h3>Hierarchy of the LCD-menu</h3>
<p>- Drying/curing <em>(without tank)</em></p>
<p>- Washing <em>(only with tank inserted)</em></p>
<p>- IPA Filtering</p>
<p>- Resin preheat</p>
<p>- Run-Time</p>
<ul>
<li>Curing run-time</li>
<li>Drying run-time</li>
<li>Washing run-time</li>
<li>Filtering run-time</li>
<li>Resin preheat time</li>
</ul>
<p>- Hold the platform</p>
<p>- Settings</p>
<ul>
<li>Rotation settings
<ul>
<li>Curing speed</li>
<li>Washing speed</li>
<li>Wash cycles</li>
<li>Filtering speed</li>
</ul>
</li>
<li>Run mode</li>
<li>Temperatures
<ul>
<li>Warm-up - On / Off</li>
<li>Drying warm-up temperature</li>
<li>Resin preheat temperature</li>
<li>Temperature units</li>
</ul>
</li>
<li>Sound
<ul>
<li>Control echo - On / Off</li>
<li>Finish beep - None / Once ​/ Continuous</li>
</ul>
</li>
<li>LCD Brightness</li>
<li>Information
<ul>
<li>Serial number</li>
<li>Firmware version</li>
<li>Build number</li>
<li>Build hash</li>
</ul>
</li>
<li>Advanced settings (press and hold the knob)
<ul>
<li>UVLED intensity</li>
<li>Factory reset</li>
<li>Cooldown</li>
<li>Selftest</li>
</ul>
</li>
</ul>
<p>While any process is running, click the knob and you will be able to access:</p>
<ul>
<li>Pause / Continue</li>
<li>Stop</li>
<li>Back</li>
</ul>
<p> </p>
<h3>F.A.Q. - Frequently Asked Questions</h3>
<ul>
<li><strong>Q: Is it necessary to dry a freshly washed object before putting it in the CW1/S?</strong></li>
<li>A: No, a few drops of IPA are perfectly fine and they will evaporate quickly. However, leftover IPA combined with liquid resin may create white stains on dried/cured objects. See Chapter 9.2 Cured prints have white residue on the surface.</li>
</ul>
<p> </p>
<ul>
<li><strong>Q: How often do I need to replace the IPA in the container?</strong></li>
<li>A: This depends on the frequency of washing, but from our experience, the IPA loses its washing properties after around 2 months of frequent use</li>
</ul>
<p> </p>
<ul>
<li><strong>Q: Can I wash an object multiple times?</strong></li>
<li>A: Yes, but the total time should not exceed 10 minutes. Tiny cracks may appear on objects that were washed for too long (even after 24 hours).</li>
</ul>
<p> </p>
<ul>
<li><strong>Q: Why does the CW1/S use an IPA bath with a propeller instead of ultrasonic washing?</strong></li>
<li>A: Our method has the same efficiency as ultrasonic washing and it’s less aggressive when washing small objects or objects with tiny details</li>
</ul>
<p> </p>
<ul>
<li><strong>Q: Can I cure an object multiple times?</strong></li>
<li>A: Yes, extended exposure to UV light is not a problem</li>
</ul>
<div class="tip-callout">For more information check out the <a href="https://cdn.prusa3d.com/downloads/manual/prusa3d_manual_cw1_en.pdf">CW1 Handbook</a>/<a href="https://cdn.prusa3d.com/downloads/manual/prusa3d_manual_cw1s_en_1_02.pdf">CW1S Handbook</a>, or contact <a href="http://help.prusa3d.com/article/customer-support_2287">support</a>.</div>


CW1/S - Basic use and LCD-menu

<p>A print can finish even if some parts of the object weren’t printed fully, though a missing part of an object will more often cause the whole print-job to fail. Try printing a sample object to see whether it is also affected by this issue.</p>
<p style="text-align: center;"><img decoding="async" src="https://cdn.help.prusa3d.com/wp-content/uploads/missingpartSL1-1024x577.jpg" sizes="100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/missingpartSL1-1024x577-300x169.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/missingpartSL1-1024x577-600x338.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/missingpartSL1-1024x577-768x433.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/missingpartSL1-1024x577-800x451.jpg 800w" alt="">The warrior’s right arm is missing completely and a part of the shield is damaged</p>
<div class="note-callout">There are two main reasons (and a third, less common one) why printed objects may have missing parts. They both usually come down to incorrect slicer-settings.</div>
<h4><strong>Lack of supports</strong></h4>
<p>Please check the <a href="http://help.prusa3d.com/article/printer-handbooks_125045">SL1 Handbook</a>, chapter 6.5: Slicing objects for the SL1, to learn how to correctly position an object and generate supports for it. Keep in mind that parts of the object cannot start mid-air and that the printer has a threshold for overhangs.</p>
<div class="tip-callout">Improve the supports in PrusaSlicer, re-slice the object, and try printing it again. If the problem persists, try printing a sample object and see if the problem is still present. If it is, there might be a problem with the printing display or UV LED panel.&nbsp;</div>
<h4><strong>Incorrect exposure times</strong></h4>
<p>If you set incorrect exposure times (especially too low times), the resin will not have enough time to solidify, which may result in missing details. Always make sure you’re using recommended exposure times for your prints.</p>
<div class="note-callout">Make sure you are using exposure times recommended for the resin of your choice.</div>
<h4><strong>Faulty hardware</strong></h4>
<p>Another possibility (a less common one) is that your print display or UV LED panel is faulty, so either the mask is incorrectly displayed or only a part of the object is cured by UV light. Please contact customer support if the previous steps did not solve the issue.</p>


Missing parts (SL1/SL1S)

<p>In alternative to requesting a quotation, it is possible to generate an order, and its proforma invoice, through our <a href="https://www.prusa3d.com/" target="_blank" rel="noopener">e-shop</a>. </p>
<h3>Creating a new order</h3>
<ol>
<li>Navigate to our <a href="https://www.prusa3d.com/" target="_blank" rel="noopener">e-shop</a>. The login button is on the right side of the top bar. If you don't have an account, you can <a href="http://help.prusa3d.com/article/prusa-account-creation_1939">create a Prusa Account</a> or order as a guest. Fill in your delivery location on the left side of the top bar, and add the products to the cart. Once you completed the cart, click on the cart icon on the right side of the top bar. This will open a new page that shows your cart. 
<div class="note-callout">The available currencies depend on the delivery country. </div>
<div class="warning-callout">Depending on the delivery country, the prices will be shown with or without VAT. <br />If the delivery country is within the EU, the price will include VAT at the rate of the delivery country. <br />If the delivery country is outside of the EU, the VAT is not charged, but you may need to pay import taxes, customs, or other taxes and fees once the package reaches the border of your country, depending on the policy of your local customs office. <br />For more details, please review our <a href="http://help.prusa3d.com/article/vat-value-added-tax-customs-fees_1505">VAT &amp; Customs fees article</a>. </div>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/12/E_Shop_Top_Bar.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="E-shop Top Bar" alt="" width="600" height="176" loading="lazy" /></p>
</li>
<li>The page will show a list of available carriers and their price. Select the carrier, and click on "continue to order". <br /><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/12/E_Shop_Cart_C.png" sizes="(min-width: 1024px) 820px, 100vw" srcset="E-shop cart" alt="" width="600" height="341" loading="lazy" /></li>
<li>A new page shows up. Fill in your contact info, the delivery address, and the billing address. <br />There are 4 boxes that can be checked: 
<ul>
<li><strong>I'm shopping as a company</strong>: check this box if you are shopping as a company. Once the box is checked, 3 more fields can be filled, with your company info.
<div class="note-callout">If you are <a href="https://help.prusa3d.com/article/vat-value-added-tax-customs-fees_1505#orders-within-the-eu" target="_blank" rel="noopener">shopping as an EU company</a> with a VAT number <a href="https://ec.europa.eu/taxation_customs/vies/" target="_blank" rel="noopener">valid in the EU VIES system</a>, this step is necessary for our system to calculate the price without VAT. </div>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/eshop-vat.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Eshop Company Info" alt="" width="600" height="177" loading="lazy" /></p>
</li>
<li><strong>The billing address is different than the shipping address</strong>: check this box in case the billing and shipping addresses are different. 
<div class="note-callout">Note for orders as an EU company: if the billing and delivery addresses are in different countries, the final price will be calculated WITH tax, even if your company has a valid VAT number. The tax will be calculated based on the tax rate of the delivery country.</div>
</li>
<li><strong>Add a note to the order</strong>: check this box to add a note for us to review. Please keep in mind that we will check a note written in this field, and this can delay your order. </li>
<li><strong>Add a note to the order invoice</strong>: check this box to add a note to be shown on the order invoice. Please keep in mind that we do not check a note written in this field. </li>
</ul>
</li>
<li>Choose a <a href="http://help.prusa3d.com/article/payment-options_157350">payment method</a>, and click on the "confirm and pay" button. By confirming an order you agree to our <a href="https://www.prusa3d.com/page/general-terms-and-conditions_231236/" target="_blank" rel="noopener">Terms and Conditions</a> and <a href="https://www.prusa3d.com/page/privacy-policy_231258/" target="_blank" rel="noopener">Privacy Policy</a>. Based on the chosen payment method, the following page will show the necessary instructions for the payment. 
<div class="note-callout">Please note that we regularly accept only payment in advance. <br />We accept Purchase Orders (POs) with Net 30 payment terms only if you are ordering for a school (district) or a library. All POs are subject to approval. Please contact our Sales Support via our email info@prusa3d.com to use this method. </div>
</li>
</ol>
<div class="tip-callout">In case of any doubts, do not hesitate to contact our <a href="http://help.prusa3d.com/article/customer-support_2287">Customer Support</a>. </div>


E-shop order creation

<h3>When will I receive an invoice? </h3>
<p>For orders with the <strong>wire transfer</strong> payment method, our system generates a proforma invoice within a few minutes from order creation. For all orders with any payment method, as soon as your payment is received and paired with your order, a deposit payment confirmation is generated, and the final invoice is generated once your order is shipped out. </p>
<div class="tip-callout">We automatically send the generated documents to the email address associated with your order. </div>
<h3>How can I edit the delivery and the billing addresses in my order invoice? </h3>
<p>The delivery address and the billing address associated with your order can be modified using your order details page, as long as the order status is <strong>New</strong>. If your order status is different, it is not possible to further modify your order.</p>
<p>Note that it is not possible to add a <strong>VAT</strong> or <strong>company billing date </strong>to an order after it is made. In this case, the order needs to be canceled and remade.</p>
<h3>Can I add or remove items to my order? </h3>
<p>Apart from a few exceptions, it is possible to add or remove items to your order using your order details page, as long as the order status is <strong>New</strong>.</p>
<p>If your order was already paid at the time of adding to it, our system will prompt you to pay the surcharge; if your order was already paid at the time of removing an item from it, our system will automatically generate a refund request for the price difference. </p>
<div class="warning-callout">If your order status is different, it is not possible to further modify your order.</div>
<h3>Why does the preparation time estimation change often? </h3>
<p>Although we are doing our best to minimize any delays, the preparation time estimation visible on your order details page can change multiple times, as it is only a timeframe estimation that relies on the actual production. </p>
<h3>My order includes multiple items with different preparation times. When will the items be shipped?</h3>
<p>All items within an order will ship at the same time when all the items are ready. It is not possible to split an order into multiple parts. </p>
<h3>When will I receive the order tracking number? </h3>
<p>The tracking number is generated and sent to the email address associated with your order as soon as your order is packed and ready for courier pick-up. </p>
<h3>The tracking shows that my order was not shipped. What should I do? </h3>
<p>If the tracking number was generated less than 2 business days ago, it is regular and it means that your order is waiting for the courier to collect it. In case the tracking number was generated for a longer time, please contact our <a href="http://help.prusa3d.com/article/customer-support_2287">Customer Support</a>.</p>
<h3>The carrier contacted me asking for payment of duty fees. Should I cover it?</h3>
<p>For packages bound outside of the European Union, the VAT is not charged. However, you may need to pay import taxes, customs, or other taxes and fees once the package reaches the border of your country, depending on the policy of your local customs office. <strong>The customs clearance process has to be done on the customer's side, with the help of the customs broker they get from their carrier</strong> (<a href="https://en.wikipedia.org/wiki/Incoterms#DAP_–_Delivered_At_Place_(named_place_of_destination)" target="_blank" rel="noopener"><strong>DAP incoterms</strong></a>). </p>
<div class="note-callout">For more details, please review our <a href="http://help.prusa3d.com/article/vat-value-added-tax-customs-fees_1505">VAT &amp; Customs fees article</a>.</div>
<h3>I canceled my order. When will I receive the refund? </h3>
<p>Our financial department will send you the refund within a maximum of 14 business days from the order cancelation. </p>
<h3>I canceled my order, but I changed my mind. Can I reinstate my order? </h3>
<p>It is not possible to reinstate a canceled order. The only way would be to generate a new order. </p>
<div class="tip-callout">In case of any doubts, do not hesitate to contact our <a href="http://help.prusa3d.com/article/customer-support_2287">Customer Support</a>. </div>


FAQ - Orders

<p>The <a href="https://cdn.prusa3d.com/downloads/manual/prusa3d_manual_cw1s_en_1_02.pdf">Original Prusa Curing and Washing Machine (CW1/S)</a> uses isopropyl alcohol (IPA) to wash the uncured resin around the print model before curing it. The resin usually leaves pigment in the IPA, especially on the first wash. This can stain other models when you reuse the same IPA. To solve this issue, we have developed a cellulose filter that fits into the <a href="http://help.prusa3d.com/article/cw1-s-basic-use-and-lcd-menu_112305">CW1/S</a>.</p>
<h3>The filter</h3>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/04/93bcaf2d71ef2ac63407db4dd591d10e.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="IPA pigment filter (CW1/CW1S)" alt="" width="500" height="1200" loading="lazy" /></p>
<p>The IPA pigment filter consists of a special folded cellulose filter with 12 double-sided cutout ribs. It is meant to remove the color pigment from the IPA that is used in the <a href="http://help.prusa3d.com/article/cw1-s-basic-use-and-lcd-menu_112305">CW1/S</a>.  The filter also removes the filler, which can leave a white powder on the model after washing, from the IPA.</p>
<p>Note that IPA will not have an extended lifespan in terms of the effectiveness of removing the resin from the model, it just cleans the pigment so that the next prints are not stained.</p>
<h3>Where to find it</h3>
<p>The filter can be found in <a href="https://www.prusa3d.com/product/ipa-pigment-filter/">the eshop</a><em>.</em> The purchased part is the filter and the holder must be printed (available at <a href="https://www.printables.com/model/462448-ipa-pigment-filter-holder">Printables</a>). You can find how to assemble the parts here: <a href="http://help.prusa3d.com/guide/ipa-pigment-filter_397213">IPA pigment filter</a>.</p>
<div class="note-callout">The holder can also be printed by an FFF printer with PETG filament. Note that in this case, the holder's lifespan will be shorter than if printed with resin.</div>
<h3>How to use it</h3>
<h4>Firmware 3.3.0 and newer (recommended method)</h4>
<p>Starting from firmware 3.3.0, the CW1/S has the IPA filtering option in the menu. This mode will spin in one direction for 40 minutes to filter the IPA.</p>
<p>Also starting in this firmware, the washing mode will spin in both directions. This direction change is not good for filtering, so do not use the washing mode to filter the IPA.</p>
<h4>Firmware 3.1.0 and older</h4>
<p>Firmware 3.1.0 and previous releases are not supported, therefore it is recommended to use release 3.3.0. In case you are unable to update, there is a unofficial and not recommended solution.</p>
<p><em>After inserting the filter assembly on the <a href="http://help.prusa3d.com/guide/ipa-pigment-filter_397213#399002">CW1/S tank lid</a>, you can place the tank on the machine. In the CW1/S menu, go to Run-time -&gt; Washing run-time, and set it to 10 minutes. Use this mode four times to filter the IPA (40 minutes in total).</em></p>
<p> </p>
<h3>Disposal</h3>
<p>The filter is rated for up to 10 uses. Before discarding the filter, cure it in your CW1/S for at least 20 minutes.</p>


IPA pigment filter (CW1/CW1S)

<p>PrusaSlicer lets you search for a parameter to quickly access a particular settings page and parameter field. The search is accessible from both the Plater top toolbar and from the Print/Filament/Printer parameter pages, or with the familiar <span class="key">Ctrl</span>+<span class="key">F</span> shortcut.</p>
<p>The search respects the currently selected mode. If you're in the&nbsp;<strong>Simple mode</strong> the search will only search for parameters and settings visible in the Simple mode.</p>
<p>A modified fuzzy search algorithm by @forrestthewoods is used, which works similarly to the fuzzy search algorithm in Sublime editor. If the application is switched to a local language, both the localized names and English names are searched through. ASCII folding is applied, so one may for example type "cistici vez" to search for "Čistící věž".</p>
<p><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2.jpg" sizes="100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2-573x400.jpg 573w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2-800x559.jpg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2-300x210.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2-768x537.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2-1536x1073.jpg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2021/01/search_function-2-2048x1431.jpg 2048w" alt="" width="1841" height="1287"></p>


Search function


<ul>
<li>Improvements to multi-material printing</li>



<li>Vase mode smoothing</li>



<li>Support for 3MF files generated in BambuStudio</li>



<li>Metadata with boundary polygon of each object</li>
</ul>


2.7.3


<ul>
<li>Binary G-code settings</li>



<li>Wipe tower weight</li>



<li>Bug fixes</li>
</ul>


2.7.1


<ul>
<li>New SVG support</li>



<li>Binary G-Code (.bgcode) export support + conversion</li>



<li>Arc fitting support </li>
</ul>


2.7.0


<ul>
<li>New Arrange tool options</li>



<li>New Cut tool options</li>



<li>Per-symbol text projection on surface</li>



<li>Interlocking of painted areas for MMU printing</li>
</ul>


2.6.1


<ul>
<li>Extend all timers to 255 minutes</li>



<li>IPA Filtering (new feature)</li>



<li>Wash cycles (new feature)</li>



<li>New heating algorithm</li>



<li>Automatic fans control</li>



<li>Factory reset option</li>



<li>Improved self-test</li>



<li>Bugfixes</li>
</ul>


3.3.0


<ul>
<li>Original Prusa MK4 profiles</li>
</ul>


2.5.2


<ul>
<li>Improved 'Monotonic lines' fill pattern</li>



<li>Improved Acceleration control</li>



<li>Specific object arrangement for XL</li>



<li>Original Prusa XL profiles</li>



<li>Updated translations</li>



<li>Bugfixes</li>
</ul>


2.5.1

<ul>
<li>New perimeter generator Arachne</li>
<li>STEP file format support</li>
<li>Lightning infill</li>
<li>Improved seam placement based on the visibility</li>
<li>Pressure equalizer</li>
<li>New printer and material profiles</li>
<li>Many bugfixes and smaller improvements</li>
<li>Offline unattended installation for mass deploys (in Drivers &amp; Apps package installator).</li>
</ul>
<p></p>

2.5.0

<ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Updated translations</li>
<li data-stringify-indent="0" data-stringify-border="0">Added profiles for Snapmaker printers</li>
<li data-stringify-indent="0" data-stringify-border="0">Added profiles for Zonestar printers</li>
<li data-stringify-indent="0" data-stringify-border="0">Bug fixes</li>
</ul>
<p></p>

2.4.2

<ul>
<li>Initial release for the CW1S</li>
</ul>
<p></p>

1.02

<ul>
<li>G-Code Substitutions</li>
<li>Added profiles for Anycubic 4Max Pro 2.0</li>
<li>Added Artillery Hornet profile</li>
<li>Added RatRig V-Core and V-Minion bundle</li>
<li>Added Jubilee bundle</li>
</ul>


2.4.1

<ul>
<li>Multi-material painting</li>
<li>Improved supports and bridging</li>
<li>Shape gallery</li>
<li>Fuzzy skin</li>
<li>Windows dark mode</li>
<li>Brim for individual objects</li>
<li>Negative volumes</li>
<li>Automatic color change for logos and signs</li>
<li>Tip of the day notifications</li>
<li>Model simplification</li>
<li>Support for 3DLabPrint airplane models</li>
<li>New 3rd party printer profiles</li>
<li>…and more!</li>
</ul>


2.4.0

<ul>
<li>PrusaSlicer 2.3.3
<ul>
<li>Patch release - fixing the bug in handling FDM multi-material project and configuration files</li>
</ul>
</li>
</ul>


2.3.3

<ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0">
<li data-stringify-indent="0">Support for CW1S</li>
<li data-stringify-indent="0">The drying temperature increased (CW1S)</li>
<li data-stringify-indent="0">Drying session extended</li>
<li data-stringify-indent="0">Hold platform (new feature)</li>
<li data-stringify-indent="0">Improved translations</li>
</ul>


Original Prusa CW1S

Downloads

Firmware 3.3.0

Drivers & Apps 2.7.3

Handbook 1.02

How to

Assembly Instructions